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Senior Change Management Officer Ms Chunga Manzi said the division developed a Digital Change Management Strategy in order to address the gaps that were identified by the Ministries, Provinces and Spending Agencies.

Lusaka 31st May 2024 SZI……The Senior Change Management Officer Ms Chunga Manzi said the division developed a Digital Change Management Strategy in order to address the gaps that were identified by the Ministries, Provinces and Spending Agencies.
The strategy will help to address the gaps such as inadequate technical skills, high resistance to change and lack of awareness and sensitisation of electronic government services in public bodies.
She said that strategy aims at providing digital tools in rural areas to help people access electronic government services. With the appointment of digital transformation change management agents will help in promotion of the digital transformation agender that the government has embarked on.
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