The Electronic Government Division is pleased to announce the successful launch of the 2023-2026 National Electronic Government Plan, along with the unveiling of our Strategic Plan and Service Delivery Charter. This monumental event took place on the 30th of August 2023 and was graced by the esteemed presence of Her Honour the Vice President, Madam Mutale W.K Nalumango.
The event was a resounding success, which brought together stakeholders from both the public and private sectors who share our vision for a digitally empowered future. With technology as the cornerstone, this comprehensive plan is set to revolutionize the way our government interacts with citizens and businesses, forging a pathway towards enhanced accessibility, transparency, and efficiency.
Key Highlights of the Launch:
Keynote Address: Her Honour the Vice President, Madam Mutale W.K Nalumango, delivered an inspiring keynote address that underscored the transformative potential of our Electronic Government Plan.
Unveiling of the National Electronic Government Plan, Strategic Plan: Our forward-looking policy documents were unveiled, outlining the roadmap for the next three years. It reflects our commitment to harnessing digital innovation to elevate service delivery and enhance the overall citizen experience.
Service Delivery Charter: The launch also marked the debut of our Service Delivery Charter, cementing our pledge to uphold the highest standards of service excellence. With this charter, we reaffirm our dedication to swift, transparent, and effective service delivery.
Collaboration and Engagement: The event witnessed a convergence of brilliant minds from diverse sectors. The engagement and discussions among government officials, business leaders, tech experts, and civil society representatives were invaluable in shaping the trajectory of our electronic governance journey.
This launch signifies the dawn of a new era in government-citizen relations, where innovation propels progress and inclusivity is paramount. As we embark on this transformative journey, we extend our heartfelt gratitude to everyone who graced the event and contributed to its success.
Stay connected for more updates as we work diligently to bring the goals of the 2023-2026 National Electronic Government Plan to fruition. Together, let’s shape a brighter, digitally empowered future for our nation!
Download copies of the National Electronic Government Plan, Strategic Plan and Service delivery charter on www.szi.gov.zm