The Government of the Republic of Zambia, through the Electronic Government Division (SMART Zambia Institute), has streamlined the application process for land resettlement schemes in the Department of Resettlement under the Office of the Vice President (OVP).

Previously, the process was tedious due to a paper-based system that was characterized by long queues and congestion.

However, since the deployment of the Online Resettlement Scheme Application on the OVP website, service delivery has been significantly enhanced.

The Electronic Government Division (SMART Zambia Institute) recently conducted a four-day digital literacy skills training program targeting youths and women in Chipata district of Eastern Province.

The program targeted to train 36 participants, comprising women and men, including out-of-school youths and expected to train five others on how to consume digital products from government services and other goods on the Government Service Bus (Zamportal).

Out of the 36 participants, only 33 managed to complete the training.

The Electronic Government Division (SMART Zambia Institute) signed a Service Level Agreement (SLA) with the Zambia Postal Services Corporation (ZAMPOST) to establish and implement Digital Transformation Centres (DTCs) in all Post Offices thereby bringing Government Services closer to the Citizens,”BOMA PA FUPI”.
SMART Zambia National Coordinator was respresented by Director of Digital Government Services Mr Mulomba Hameja while the PostMaster General was represented by Director of Operations Mr Chewe Puta.